Frequently Asked Questions

A computer virus is a software program that has been intentionally created to cause a user grief, spread to other computers, or destroy data on an individual’s computer. To help prevent a computer from becoming infected by a virus, software developers have developed anti virus programs that stay active on the computer to protect it.

No. Computer viruses are software code designed to spread to computer files and other computers, delete files, and cause other problems with the data on the computer. So if you’re experiencing an issue with a hardware device such as your printer, video card, sound card, etc. it is not due to a virus.

Generally yes, but it depends on how busy we are that day.

We charge a flat rate for repairs plus the fee for parts needed for a Build, Repair, or upgrade.

We only accept cash payments.

Yes, when you bring in your machine it is required that the machine has what is needed to function under repair, which would include chargers and power cords.

Typically the wait on a repair is 3 to 6 hours. This depends on the repair though, as some repairs have finished in as little as an hour.